Please read these Terms & Conditions carefully before using the ptgaming platform. By registering an account or accessing any ptgaming service, you confirm that you have read, understood, and agree to be bound by these terms in their entirety.
⚠️ Important Notice: These Terms & Conditions govern your use of the ptgaming platform and all related services. Your continued use of ptgaming constitutes your acceptance of these terms. If you do not agree to any part of these terms, you must cease using ptgaming immediately. Players must be 21 years of age or older to register and participate.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and ptgaming ("ptgaming," "we," "us," or "our") governing your access to and use of the ptgaming online gaming platform, website located at ptgaming.co, and all associated services, products, features, and content (collectively, the "Platform").
By completing the registration process on ptgaming and creating an account, clicking "I Agree" or any equivalent affirmation during registration, or by otherwise accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
These Terms apply to all users of the Platform, including visitors, registered players, and any person who accesses or interacts with any portion of the Platform.
You must be at least twenty-one (21) years of age to register for a ptgaming account and participate in any gaming activities on the Platform. This requirement is non-negotiable and strictly enforced in accordance with applicable Philippine gaming regulations. By registering, you represent and warrant that you are at least 21 years old. ptgaming reserves the right to request proof of age at any time and to suspend or close accounts where the age requirement cannot be verified.
The ptgaming Platform is intended for players located in the Philippines. It is your sole responsibility to ensure that your use of ptgaming complies with all laws and regulations applicable in your jurisdiction. If you access the Platform from outside the Philippines, you do so at your own risk and are solely responsible for determining whether such access is lawful in your jurisdiction.
The following persons are not eligible to register or use ptgaming:
To access most features of the ptgaming Platform, you must create a registered account. You agree to provide accurate, current, and complete information during the registration process and to update such information promptly if it changes. ptgaming reserves the right to reject any application for registration without giving reasons.
Each player may maintain only one (1) registered account on ptgaming. Opening multiple accounts by the same person, whether directly or indirectly, is strictly prohibited and constitutes grounds for immediate account suspension, forfeiture of all funds in such accounts, and potential permanent exclusion from the Platform.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any one-time passwords (OTPs) received via SMS. You must not share your login credentials with any other person. ptgaming will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to maintain credential security.
You agree to notify ptgaming immediately if you suspect any unauthorized access to or use of your account. You can reach our 24/7 support team via live chat on the Platform.
ptgaming is required to verify the identity of players before processing withdrawals. You will be required to submit valid government-issued identification documents (such as a UMID, SSS card, driver's license, or Philippine passport) and, where required, proof of address and source of funds. Failure to complete KYC verification may result in the withholding of withdrawal requests until verification is satisfactorily completed.
ptgaming accepts deposits via GCash, Maya (formerly PayMaya), QR Ph, GrabPay, BPI, BDO, Metrobank, and 7-Eleven, among other payment channels available on the Platform from time to time. Minimum deposit amounts apply as indicated on the deposit page at the time of transaction. ptgaming does not charge deposit fees; however, your payment provider may impose its own charges.
Withdrawal requests are subject to completed KYC verification. ptgaming processes withdrawal requests promptly; processing times vary by payment channel but are generally completed within one (1) to five (5) business days. Withdrawals to GCash and Maya are typically processed within a few hours of approval. ptgaming reserves the right to delay or withhold withdrawals pending security or compliance checks.
All transactions on the ptgaming Platform are denominated in Philippine Peso (PHP / ₱) unless otherwise specified. ptgaming is not responsible for currency conversion fees or exchange rate losses incurred through third-party payment providers.
You must not use ptgaming for the purpose of transferring, laundering, or processing funds in a manner that violates applicable anti-money laundering laws or regulations. ptgaming reserves the right to report suspicious transactions to the appropriate Philippine regulatory authorities, including AMLC (Anti-Money Laundering Council).
All games available on ptgaming that use Random Number Generator (RNG) technology are independently certified by accredited testing laboratories to ensure that game outcomes are genuinely random, unbiased, and cannot be predicted or manipulated by ptgaming, game providers, or any third party. RTP (Return to Player) percentages are published in each game's information panel.
Live dealer games on ptgaming are streamed from professional casino studios using physical dealing equipment. ptgaming does not control the physical outcomes of live dealer games; the platform transmits studio feeds to players. All live dealer providers used by ptgaming are licensed and subject to independent regulatory oversight.
It is your responsibility to understand the rules of any game before placing a bet. ptgaming provides game rules, paytables, and RTP information for all games. Bets placed are final once confirmed; ptgaming cannot reverse confirmed bets except in the case of a documented technical error on the Platform's part.
In the event of a game round being interrupted due to a technical failure (disconnection, server error, etc.), ptgaming will resolve the round in accordance with the relevant game rules. If a resolution cannot be determined from game logs, affected wagers may be voided and stakes returned to the player's account. ptgaming's decision on technical failure resolution is final.
ptgaming offers bonuses, free spins, and other promotional benefits to players from time to time. All promotions are subject to specific terms and conditions published alongside each promotion. In the event of any conflict between promotion-specific terms and these general Terms, the promotion-specific terms shall prevail with respect to that promotion.
Most ptgaming bonuses are subject to wagering requirements, which must be met before bonus-derived winnings may be withdrawn. Wagering requirements are clearly stated in each promotion's terms. Games may contribute different percentages toward wagering requirements as specified in the promotion terms.
Attempting to abuse ptgaming promotions — including but not limited to creating multiple accounts to claim bonuses more than once, engaging in arbitrage betting using bonus funds, or any other strategy designed to exploit promotional offers — is strictly prohibited. ptgaming reserves the right to void bonuses, cancel winnings derived from abusive behavior, and permanently suspend accounts engaged in such activity.
The following conduct is strictly prohibited on the ptgaming Platform:
ptgaming reserves the right to take any and all legal action available under Philippine law against players engaged in prohibited conduct.
ptgaming is committed to promoting responsible gaming. The Platform provides the following tools for players who wish to manage their gaming activity:
Players experiencing gambling-related difficulties are encouraged to contact ptgaming's support team for assistance. Additional resources are available through responsible gaming organizations operating in the Philippines. ptgaming's Responsible Gaming page contains detailed information on these tools and support resources.
⚠️ 21+ Only. Gaming on ptgaming is strictly for persons 21 years of age or older. If you or someone you know may have a gambling problem, please seek help immediately. ptgaming supports responsible gaming.
All content on the ptgaming Platform — including but not limited to software, game code, artwork, graphics, logos, text, audio, video, and interface design — is the intellectual property of ptgaming or its licensors and is protected under applicable Philippine and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your personal, non-commercial entertainment purposes only. This license does not permit you to copy, reproduce, distribute, publicly display, modify, create derivative works of, or exploit any ptgaming content without express prior written authorization from ptgaming.
To the fullest extent permitted by applicable law, ptgaming, its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of gaming funds resulting from:
ptgaming's total liability to you for any claim arising under these Terms, whether in contract, tort, or otherwise, shall not exceed the total amount of funds held in your ptgaming account at the time the claim arises.
ptgaming reserves the right to suspend, restrict, or permanently close a player's account at any time, with or without prior notice, in the following circumstances:
Upon account closure, any remaining balance (after deducting outstanding obligations) will be returned to the player's verified payment method, subject to applicable withdrawal procedures and KYC requirements.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the ptgaming Platform, the parties agree to first attempt resolution through good-faith negotiation. If negotiation fails, disputes shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.
For account-related disputes, players are encouraged to contact ptgaming's 24/7 support team in the first instance. ptgaming aims to resolve all player disputes within five (5) business days of receiving a formal written complaint.
ptgaming reserves the right to modify, update, or replace these Terms at any time. When we make material changes, we will notify players via a prominent notice on the Platform and, where appropriate, via email or SMS notification to registered accounts. The updated Terms will be effective from the date indicated in the "Last Updated" notice at the top of this page.
Your continued use of the ptgaming Platform after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must cease using the Platform and may request account closure by contacting our support team.
If you have questions, concerns, or complaints regarding these Terms & Conditions or the ptgaming Platform, please contact us via:
For responsible gaming assistance, self-exclusion requests, or account restriction requests, you may also reach our support team through the same channels. All formal complaints should be submitted in writing and will be acknowledged within one (1) business day.
Beyond the legal language, here's what ptgaming's Terms are designed to protect — for you as a player.
ptgaming holds player funds separately from operational accounts. Your balance is yours — it is not used to finance platform operations. Withdrawals are processed to your verified payment method (GCash, Maya, BPI, BDO) without unnecessary delays.
Every RNG game on ptgaming is independently audited for fairness. RTP figures are published and accurate. Live dealer games use physical equipment that cannot be software-manipulated. ptgaming does not alter game outcomes under any circumstances.
ptgaming promotion terms are written in plain English. Wagering requirements, eligible games, expiry dates, and maximum withdrawal limits are all clearly disclosed before you opt into any bonus. No hidden asterisks, no misleading minimum odds requirements.
Your personal data — including your Philippine mobile number, GCash details, and ID documents submitted for KYC — is handled strictly per ptgaming's Privacy Policy and applicable Philippine data protection law. Your data is never sold to third parties.
Deposit limits, session reminders, cooling-off periods, and self-exclusion are always available in your ptgaming account settings. These tools are free, immediate, and cannot be reversed during their active period once set — by design, to protect you.
ptgaming's customer support team is available 24/7 via live chat, with average response times under 5 minutes. Dispute resolution is handled in writing, with formal acknowledgment within one business day. Your concerns are taken seriously every time.
With fair games, transparent promotions, and 24/7 Filipino support, ptgaming is the Philippine online casino that plays it straight. 21+ only.
⚠️ 21+ Only · Gambling involves risk · Play responsibly